Ana Lucia Gagno

A position as Executive Administrative Assistant to utilize career experience to support management in daily activities, to use effective time management skill, and to support decision making in order to ensure smooth office operations.
 

• Provided administrative support to director and other executives
• Scheduled and maintained complex calendars
• Controlled office and third-party billing for several services
• Translated documents from Spanish/ English to Portuguese • Arranged and coordinated travel plans • Reconciled invoices and expense reports • Assisted presentations and meetings of directors • Prepared and maintained budgets • Managed daily operational details and coordinated calendars • Maintained confidential records and files
• Organized logistics of company events
• Recorded resumes in the HR system
• Controlled customs documentation required for material shipping and repair
• Coordinated certification and document control to comply with international shipping laws

EDUCATION University Gama Filho – Rio de Janeiro, RJ
Postgraduate degree in Total Quality University Celso Lisboa – Rio de Janeiro, RJ
Bachelor degree in Psychology – 1996
ADDITIONAL SKILLS • Spanish/ English – Intermediate Level
• Committed, dedicated, focused on necessary activities • Strong decision-making skills • Ability to manage multiple projects at the same time • Exceptional oral and written communication skills • Flexible schedule • Highly organized