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Curitiba
Anderson Moraes

Anderson Moraes

English Teacher | Customer Service

Educação / Treinamento

Curitiba, Curitiba

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Serviços oferecidos

I am an experienced customer service professional with a strong track record in problem-solving and ensuring client satisfaction. My background in communication has enabled me to handle customer interactions effectively and with empathy.

Throughout my career, I've honed my skills in managing customer inquiries and providing technical support, reinforcing my customer-centric approach. I am proficient with CRM software and customer service platforms, which enhances my ability to maintain organized and clear communication.

I’ve completed a comprehensive course in communication techniques and conflict resolution, equipping me with the tools to manage challenging situations smoothly. Known for maintaining a positive environment, I ensure all client interactions are conducted with respect and efficiency.

I am eager to bring my passion for customer service and commitment to excellence to your team and contribute significantly to your company’s goals.

English teacher
Technical support
Customer service
Event coordinator
Taxa aproximada: R$ 55 por hora

Experiência

With over 8 years of experience in teaching English as a foreign language, I am committed to providing personalized and enriching learning experiences for my students. I have worked in various educational contexts, including language schools, elementary and high schools, and immersion programs, developing a student-centered approach to meet individual needs.

In addition to teaching, I have experience as an event coordinator and in training new employees, leading initiatives to improve teaching quality and operational efficiency. My dedication to education is reflected in the motivation and confidence I inspire in my students. I am also the founder of the online course "Speak with Andy," where I utilize high-quality materials such as Cambridge EVOLVE and Cambridge One to deliver effective and engaging learning.

Educação

I am currently majoring in English at PUC Paraná, where I am deepening my knowledge and skills in language teaching and linguistics. This academic pursuit complements my extensive experience in teaching English as a foreign language, which spans over 8 years across various educational settings including language schools, elementary and high schools, and immersion programs.

In addition to my major, I have completed the "Teaching with EVOLVE" course by Cambridge University Press and a basic SEO course focusing on ranking and keywords at Conquer. These courses have enriched my teaching methodologies and equipped me with advanced skills to provide high-quality education and support to my students.

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