Bárbara D'Alessandro

Bar Waitress, Norwegian Cruise Line — July 2022 - March 2024
Responsible for promoting and maximizing beverage sales in the assigned workplace, while following & ensuring that all company beverage service standards. Helps maintain the bar & pantry areas at all times in accordance with USPH / FDA and SEMS rules and regulations, including following guidelines relating to the correct use & maintenance of all bar equipment. Provides prompt, attentive, consistent & courteous service to every guest in the assigned workstation, & through this helps to achieve the yearly goal for the bar scores in the guest comment cards. Responsible for the correct registering & proper handling of all individual checks & sales transactions generated in the assigned workstation. Follows company guidelines regarding uniform, personal grooming & hygiene. Performs other related duties as assigned or as directed. Recognitions: Vacation Hero Award in December 2022 at Norwegian Pearl; USPH score 100 at Norwegian Pearl.

Administrative Assistant, Bayer S.A; São Paulo, Brazil — July 2020 - November 2021
Assist employees with the entire corporate travel process, from booking at Concur travel system or through the travel agency, preparing the expense report at Concur Expense for accountability; prepare and send WPAs for reclassification regarding airline tickets and fees; sending YourDoces receipts from the bank, travel agency and other suppliers for the approval of the area director; maintaining contact with the bank and travel agency, for resolution of possible problems. Maintenance of the corporate travel information channel (Mobility Portal) and the e-mail Travel Brazil. Troubleshoot refund accounting issues for legacy Bayer and Monsanto employees; assist in the use of the corporate card and in the creation of the expense report for the refund request. In parallel, I was part of the communication team of the BayAfro interest group.

Fundação Escola de Comércio Álvares Penteado (FECAP), São Paulo, Brazil — Foreign Affairs, 2021