Beatriz Araujo

With four years of robust experience in customer service, I have honed my skills in addressing customer needs and ensuring exceptional service. I advanced my career by becoming a team leader for a Chinese company, where I successfully managed a sales team for one year. My role involved overseeing outbound calling and retention strategies, fostering a collaborative and high-performing environment. Additionally, my experience as an administrative assistant in the United States has equipped me with strong organizational and multitasking abilities. My diverse background across different cultures and industries has enriched my approach to customer service and team management, making me a versatile and effective professional.

During my studies in International Business, I immersed myself in understanding the dynamics of global markets, trade policies, and economic systems. The coursework provided a solid foundation in finance, marketing, and management from an international perspective. Through various projects and case studies, I developed insights into cross-cultural communication, strategic planning, and international logistics. One of the most enriching experiences was participating in an exchange program, where I had the opportunity to study abroad and observe firsthand the business practices of different cultures. This comprehensive education has equipped me with the skills and knowledge to navigate the complexities of global business environments effectively.