Luana Brum Alice

Educator, Actress, Customer Service, Producer

Vendas

Curitiba, Curitiba

Serviços oferecidos

Undergraduate student in Theater at UNESPAR, with 5 years of experience as an actress and over 3 years as an educator. I have a deep passion for communication and human connection, supported by fluent English, advanced conversational skills, and sharp emotional intelligence. With more than 13 years of experience in customer service across restaurants, bars, events, coffee shops, and hotels, I’ve developed a refined ability to read people, engage authentically, and respond with empathy and strategy. For almost a year, I have also worked as a top-performing chatter, recognized for my strong communication skills, creativity, and ability to build genuine rapport in digital interactions. I previously completed three years of Law School at Universidade Positivo and took a professional English course in Washington, DC, focused on communication and cultural immersion. Currently studying Spanish and Brazilian Sign Language (LIBRAS) to expand my communicative range even further.

Educadora

Comunicadora

Atriz

Atendimento ao cliente

Taxa aproximada: R$ 80 por hora

Experiência

5C Company

Chatter - Team Supervisor

Experienced chatter and strategic thinker, skilled in fan engagement, content management, and revenue conversion. Proficient in script creation and personalized interaction strategies. Served as secondary supervisor, supporting team management and training. Managed pages generating over $300K/month, focusing on retention and upselling.

Salesian Institute of Social Assistance

Social Arts Educator

Art classes taught to children and adolescents directly exposed to social vulnerability. A philanthropic organization with a focus on charitable, cultural, educational, and social assistance initiatives.

Aliança América

English Teacher

Planned and delivered interactive online English lessons to students of varying proficiency levels. Adapted content and methodology to individual learning goals, provided feedback and support, and monitored student progress. Freelance position.