- manage accounts of the clients;
- cooperate with brands from the e-commerce market in Brazil;
- organize meetings with clients to ensure customer service;
- create full funnel strategies in ecommerce brands based on data analysis and your own creativity;
- adhere to the company goals related to campaign management;
- respond to customer requests and inquiries in a professional and timely manner;
- regularly report campaign status for clients and provide improvement ideas to the direct manager;
- take care of customer success and long-term relationship;
- provide specific information regarding company's services and products;
- assist customers in the process of launching ad campaigns;
- obtain, review and process orders; ensure timely payments for our services.
- experience in managing online advertising campaigns for clients;
- preferably experience working in adtech, advertiser or agency (online area);
- interest in digital marketing/ e-commerce;
- working experience with MS Office Word, Excel, PowerPoint;
- knowledge of customer support tools and processes;
- ability to identify and understand customer needs and requirements;
- excellent analytical and problem-solving skills;
- well-developed verbal and written communication skills;
- positive, can-do attitude;
- organizational skills and responsibility;
- proficiency in Portuguese and advanced English.
- opportunity to gain experience in online advertising;
- competitive salary + commissions;
- opportunity to work in a truly international environment;
- pack of competitive benefits;
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Account Strategist - São Paulo, Brasil - RTB House
Descrição
Why RTB House?
RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.
Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.
After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. As a result of their work, in 2020 the company introduced AI Full-Funnel Marketing Solutions and awareness Streaming Video Ads, lifting brand communication to the next level.
What you will do:
Requirements:
What we offer: