Customer Experience Specialist - Campina Grande - beBeeHospitality

Título do emprego: Guest Services Coordinator

Descrição

Guest Services Coordinator

About the Role:
The Guest Services Coordinator is a vital position that plays a key role in ensuring our guests have an exceptional experience. This includes providing prompt and professional support for guest-reported maintenance and service issues.

---

Key Responsibilities:

• Act as the primary point of contact for guests throughout their stay, offering timely assistance and guidance as needed.


• Manage all guest-reported maintenance and service issues efficiently, working closely with relevant teams to resolve these matters promptly.