BR Customer Success Associate - São Paulo
há 1 semana
Job summary
The Customer Success Associate will provide client-centric and customer-focused support to a leading betting operator. They will resolve customer issues on First Time Resolution/First Call Resolution basis, educate customers on the company's products and services, and promote the brand as a brand ambassador.Responsibilities
- Handle customer queries, complaints and issues while educating current/potential customers about the products and services
- Conduct cold calls and follow-up calls
- Maintain accurate customer records
Descrição do trabalho
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