-
Sr Software Engineer, Backend
há 1 semana
Uber Ituiutaba, BrasilAbout the Team: Uber is redefining the future of grocery & retail. A company that started by transporting people from place to place, now transports nearly anything a customer could want or need, on-demand. The Grocery Engineering Team is responsible for ensuring that as we move ...
-
Team Lead, Cloud Platform Engineering
há 3 semanas
Questrade Financial Group Ituiutaba, BrasilQuestrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure. · We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech in ...
-
Bi Engineer
há 3 semanas
Doordash Ituiutaba, BrasilCome help us build the world's most reliable on-demand, logistics engine for delivery We're bringing on talented engineers to help us create and maintain a 24x7, no downtime, global infrastructure system that powers DoorDash's three-sided marketplace of consumers, merchants, and ...
-
Senior Territory Sales Manager
há 3 semanas
Aviat Networks Ituiutaba, BrasilAre you looking for an exciting opportunity working for a Global Technology Leader? At Aviat Networks, we take great pride in hiring a workforce that is committed to supporting and strengthening our values and attributes. If you are a results-oriented, customer centric and innova ...
-
Ai Engineer
há 2 semanas
Voyager Portal Ituiutaba, BrasilAbout Voyager Voyager Portal is a Demurrage & Voyage Management platform that helps some of the biggest · traders and manufacturers in the world reduce and optimize shipping costs. · Picture the work of an Oil manufacturer managing its maritime supply chain. This involves · deali ...
-
Gridspertise - Devops Engineer
há 3 semanas
Enel Chile S.A Ituiutaba, BrasilThe Digital Solutions unit, within Gridspertise is looking for 2 DevOps Engineer in the Architecture Transformation team. · Gridspertise is a new, fast-paced global organization with a unique expertise and technological know-how in distribution grids on a global scale set-up in 2 ...
-
Qa Engineer
há 3 semanas
Raidiam Services Limited Ituiutaba, BrasilRaidiam is the global organisation at the forefront of data sharing technologies that are changing the world. We believe in empowering everyone to share their data safely, securely and simply; in a trusted and consented way; creating the potential to be seamlessly connected to th ...
-
Technical Account Manager
há 3 semanas
Qualys Ituiutaba, BrasilTechnical Account Manager - Brazil page is loaded Technical Account Manager - Brazil Apply locations Brazil time type Full time posted on Posted 3 Days Ago job requisition id R Come work at a place where innovation and teamwork come together to support the most exciting missions ...
-
Full Stack .Net/ Angular Developer
há 2 semanas
Lean Tech Ituiutaba, BrasilCompany Overview: · Lean Tech is a rapidly expanding organization situated in Medellín, Colombia. We pride ourselves on possessing one of the most influential networks within software development and IT services for the entertainment, financial, and logistics sectors. Our corpor ...
-
Technical Recruiter
há 2 semanas
Vtex Ituiutaba, BrasilABOUT THE TEAM The Tech & Core People team has the responsibility to support VTEX's teams' growth. As we hire some of the best technical minds around, we need the best-recruiting minds to match our business needs. As a Technical Recruiter, you will apply your operational depth an ...
-
Senior Full Stack Developer
há 2 semanas
Sap Se Ituiutaba, BrasilWe are desiring to recruit a resilient Senior Full Stack Developer to join our experienced team at SAP SE in Brasil. · Growing your career as a Full Time Senior Full Stack Developer is an exceptional opportunity to develop valuable skills. · If you are strong in cooperation, emot ...
-
Desenvolvedor De Software
há 3 semanas
Turing Ituiutaba, BrasilWe are on the lookout for a driven Desenvolvedor de Software to join our energetic team at Turing in Brasil. · Growing your career as a Full Time Desenvolvedor de Software is an outstanding opportunity to develop important skills. · If you are strong in project management, critic ...
-
Cyber Security Pre-Sales Engineer
há 3 semanas
Hillstone Networks Ituiutaba, BrasilSkills & Qualifications Typically requires 5 – 8 years of field sales and technical experienceExperience on technical/pre-sales support as a sales, systems engineer or solutions architectKnowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, ...
-
Site Reliability Engineer
há 3 semanas
Turnkey Tech Staffing Ituiutaba, BrasilAbout the Company YipitData is the leading market research firm for the disruptive economy and recently raised $475M from The Carlyle Group at a valuation of over $1B.We analyze billions of data points every day to provide accurate, detailed insights on ridesharing, e-commerce ma ...
-
Network Cybersecurity Engineer
há 3 semanas
Stratapps Ituiutaba, BrasilFor a world leading cybersecurity company in the USA, we are looking for a senior engineer specialized in cybersecurity and very customer oriented. · The company is future oriented with cloud technology that is transforming the way people and organizations operate. · Its mission ...
-
Unity Game Developer
há 3 semanas
Plan A Technologies Ituiutaba, BrasilPlan A Technologies is looking for a talented Unity Game Developer with casino gaming experience to join our team to work as part of our internal game studio. We have a growing portfolio of exciting projects across iGaming and land-based casino games. You will work on a range of ...
-
Sr. Integration Architect
há 4 semanas
Insight Global Ituiutaba, BrasilPosition: Senior Integration Architect · Duration: 6+ month extending contract · Location: Latin America, Remote · Must Haves: Minimum 7 years experience in IT or Engineering in analyst, architect, or developer rolesExperience with Order Management/quote to cash processesExperien ...
-
Full Stack Mobile Developer
há 4 semanas
Plan A Technologies Ituiutaba, BrasilPlan A Technologies is looking for a Full Stack Mobile Developer to work on projects for one of our large gaming and finetch clients. You will be responsible for building a mobile application for the company's internal use (development and testing). Following the initial phase, y ...
-
Senior Software Engineer
há 2 semanas
Flatiron Software Co Ituiutaba, BrasilJob Title: Senior Software Engineer - JavaScript and Python Specialist About Flatiron Software Flatiron Software is a leading software consulting firm specializing in delivering innovative and high-quality software solutions to clients worldwide. Our team of expert engineers and ...
-
Hr Junior Analyst
há 3 semanas
Coesia S.P.A. Ituiutaba, BrasilAbout CoesiaCoesia is a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy, and fully owned by Isabella Seràgnoli.Coesia's companies are leaders in automation solutions for multiple industries, ranging from a ...
Technical Support Engineer - Ituiutaba, Brasil - Arangodb
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Descrição
Technical Support EngineerAbout ArangoDB
Founded in Germany and now headquartered in San Francisco, ArangoDB is the most highly scalable, open-source, Graph Database with AI/ML capabilities available in the market.
In addition to graphs, it is natively supporting a number of data models including Document, and Key-Value as well as Full-Text Search and Retrieval.
It serves as the scalable backbone for Graph-Analytics and complex data architectures across many different industries. Developers can build high-performance applications using a convenient SQL-like query language or JavaScript extensions. Find out more at the Company page and follow us on Linkedin .Position Location :
Brazil or Argentina
Only candidates in Brazil or Argentina will be considered for the position. While this is a work-from-home role, some travel to client locations may be required.
Position Overview
As a Technical Support Engineer, you can contribute your expertise and personality to make our Customers and Community Users successful and build a world-class NoSQL database with us.
You will be part of an extremely committed, globally distributed, and virtual Team of Engineers, which as a whole provide 24/7 support.
We are currently looking for a candidate who can work during US East Coast business hours. This is a working from home role. Please note that the role requires some off-hours and weekend duties (in shifts).The Team
The Customer Care Team at ArangoDB provides high-quality post-sales services to our Customers.
We ensure to put the needs and satisfaction of our Customers at the very center of our daily activities, and we provide the following services:
Customer Success (On-boardings and Proactive Customer Engagements)24/7, Reactive Technical Support Remote and some on-site Consultancy and Training Technical Account Management (TAM)
We are here to make sure that our Customers and Community Users can get the best from their investment in ArangoDB and associated technologies:
join us in this extremely rewarding journey
About the Role:
Provide a quantifiable and awesome customer support experience for all our users, via email, our Support Ticketing System, and phone Work with Customers to troubleshoot ArangoDB problems in both cluster and single server environments Interact with our Engineering Team to drive the resolution of challenging issues Perform product tests and participate in internal QA and bug verification activities Educate customers on best practice materials for all aspects of ArangoDB Leverage product usage data to proactively engage Customers experiencing product issues Advocate the Customer's perspective during product and architecture planning Work directly with Field Operations (Sales, Account Management) to process, defect and feature requests encountered during adoption and retention efforts
Your Skills:
Ability to prioritize tasks in a fast-moving environment Prior experience in customer-facing roles Experience with ticketing systems (JIRA, Zendesk, etc) Experience with at least one programming language, e.g.
C++, Java, Javascript Network fundamentals (DHCP, DNS, Root cause analysis Unix/Linux system administration (RedHat, CentOS, CoreOS) AWS and Docker and containerization Remaining calm in pressure situations and adapting quickly to change Strong troubleshooting skills and excellent technical communication skills (in English) Prior experience with NoSQL technologies Experience with graph technologies is considered a plus Why Join ArangoDBOur headquarters is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide.
So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice.
About 100 minds of ArangoDB come from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions.We invite people from every culture, national origin, religion, sexual orientation, gender identity or expression, and of every age to apply to our positions.
All employment decisions are based on business needs, job requirements, and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone curious and visionary to join the multi-model movement.