-
Especialista De Performance
há 2 semanas
International Meal Company Pindamonhangaba, BrasilVocê gosta de criar relações e de gerar boas experiências? Já pensou em trabalhar em uma das maiores redes de alimentação? Se você respondeu sim a todas essas perguntas, estamos procurando por VOCÊ · Aqui na IMC somos plurais Valorizamos todas as formas de ser e queremos construi ...
-
Engenheiro De Segurança Do Trabalho
há 2 semanas
Grupo Muffato Pindamonhangaba, BrasilEngenheiro de Segurança do Trabalho - São PauloA complexidade da operação industrial exige um cuidado redobrado nas políticas de segurança do trabalho, um profissional disciplinado, atento com forte experiência e bagagem profissional neste segmento é essência para a preservação d ...
-
Coordenador(A) De Data Analytics
há 1 semana
Itaú Unibanco Pindamonhangaba, BrasilNossa missão na RT de Insights p/ Distribuicao é construir a fonte única da verdade para apuração de resultados de comunicações aos clientes considerando todos os canais proprietários e mídia de performance, garantindo a completude, consistência e qualidade do dado a fim de evolu ...
-
Analista De Crm Sênior
há 1 semana
Itaú Unibanco Pindamonhangaba, BrasilNossa missão na RT de Insights p/ Distribuicao é construir a fonte única da verdade para apuração de resultados de comunicações aos clientes considerando todos os canais proprietários e mídia de performance, garantindo a completude, consistência e qualidade do dado a fim de evolu ...
-
Pmo
há 1 semana
Volkswagen Group Services - South America Pindamonhangaba, BrasilVolkswagen Group Services has the purpose of providing specifics services to VW Group companies, ensuring excellence in our deliveries, and focusing on the strategic needs of each client. In 2023 we started our South America operation, and we are looking for talented and engaged ...
-
Tech Recruiter
há 1 semana
Volkswagen Group Services - South America Pindamonhangaba, BrasilOpportunity also for people with disabilities · Volkswagen Group Services has the purpose of providing specifics services to VW Group companies, ensuring excellence in our deliveries, and focusing on the strategic needs of each client. · In 2023 we started our South America oper ...
-
Gerente Corporativo De Negócios E Serviços
há 3 semanas
Airbus Pindamonhangaba, BrasilHelibras, a leading company in the aviation sector, is seeking a dynamic and experienced professional to take on the role of Corporate Manager of Business and Services in São Paulo. This role will play a key role in managing operations, commercial interactions, and customer servi ...
-
Non-Bank Financial Institutions
há 3 semanas
Mortgage Ledger Pindamonhangaba, BrasilJoin our dynamic Brazil Financial Institutions Group as NBFI Sales , with responsibility across the entire suite of Payments products and solutions: domestic and international cash management, liquidity, FX, escrow solutions, trade finance and merchant services · As NBFI Sales fo ...
-
Non-Bank Financial Institutions
há 3 semanas
Mortgage Ledger Pindamonhangaba, BrasilJoin our dynamic Brazil Financial Institutions Group as NBFI Sales , with responsibility across the entire suite of Payments products and solutions: domestic and international cash management, liquidity, FX, escrow solutions, trade finance and merchant services · As NBFI Sales f ...
-
Product Manager, Avs
há 1 semana
Amazon Pindamonhangaba, BrasilThe BR Amazon Vendor Services team is looking for a Product Manager to own our AVS product roadmap and implementation, driving parity with WW AVS by obsessing over our vendors' satisfaction and enabling our internal teams to be more efficient. · This role will be in close contac ...
-
Product Manager, Avs
há 1 semana
Amazon Pindamonhangaba, BrasilThe BR Amazon Vendor Services team is looking for a Product Manager to own our AVS product roadmap and implementation, driving parity with WW AVS by obsessing over our vendors' satisfaction and enabling our internal teams to be more efficient. · This role will be in close contact ...
-
Amazon Pindamonhangaba, BrasilProduct Manager, Retail Supply Chain, Brazil Retail Operations and Initiatives (RO&I) Would you like to change the lives of customers for the better? Do you take pride in solving hard problems? Can you lead people from various parts of organization, e.g. Business, Technology, Fin ...
-
Environmental Consultant
há 2 semanas
Environmental Resources Management (Erm) Pindamonhangaba, BrasilEnvironmental Consultant - Entry Level page is loaded Environmental Consultant - Entry Level Apply locations Sao Paulo, Brazil time type Full time posted on Posted 30+ Days Ago job requisition id R ERM is looking for a motivated, hands-on Entry Level Environmental Consultant to j ...
-
Intake Consultant- Hybrid
há 6 dias
Gp Strategies Training Limited Pindamonhangaba, BrasilGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative ...
-
Amazon Pindamonhangaba, BrasilProduct Manager, Retail Supply Chain, Brazil Retail Operations and Initiatives (RO&I)Would you like to change the lives of customers for the better? Do you take pride in solving hard problems? Can you lead people from various parts of organization, e.g. Business, Technology, Fina ...
-
Investment Officer
há 1 semana
World Bank Group Pindamonhangaba, BrasilIFC — a member of the World Bank Group — is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. I ...
-
Amazon Pindamonhangaba, BrasilHead of Agencies and Advertising Partnerships, Amazon AdsReady to meet audiences where they shop, read, listen, and watch? In Amazon Ads, we are de dedicated to driving measurable outcomes for brand advertisers, agencies and entrepreneurs. Our ad solutions— including sponsored ad ...
-
Intake Consultant- Hybrid
há 1 semana
GP Strategies Training Limited Pindamonhangaba, BrasilGP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative ...
-
Account Manager
há 1 semana
Amazon Pindamonhangaba, BrasilThis is a vacancy that is intended to collect talent for positions that may open in the future. · At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflect the plurality of th ...
-
Brazil Regional Workplace Experience Manager
há 1 semana
Bloomberg Pindamonhangaba, BrasilBrazil Regional Workplace Experience Manager Posted Mar 18, Requisition No · Team BLURB:Our dedicated Facilities Management and Workplace Experience Team is entrusted with the care and optimization of 40-plus offices spanning across North and South America. As the cornerstone of ...
Junior Analyst, Commercial Experience Service Delivery - Pindamonhangaba, Brasil - Diageo
Descrição
Junior Analyst, Commercial Experience Service Delivery page is loaded Junior Analyst, Commercial Experience Service Delivery Apply locations Sao Paulo, Brazil time type Full time posted on Posted 19 Days Ago job requisition id JR Job Description : Purpose of the role: The Order Entry Advisor role ensures proper operation of processes from incoming orders to final deliveries with continuous order-to-ship and end-to-end issue resolution.
Service Delivery entails close business partnering with market logistics, sales and order management executive teams.The role is responsible for delivering high-level customer service, ensuring on time order entering with the minimum possible of manual errors, strictly adhered to internal control procedures and guaranteeing all customer service related queries are followed up and resolved accurately, efficiently and according to the relevant SLA.
The customer service area supports the logistics team in achieving its objectives measured by the OTIF by having constant interaction with the OM team, logistics market as well as with customers to make corrections and alerts on orders to avoid losing sales.
Top Accountabilities Managing incoming orders processes, including EDI ordering (Idoc. corrections, issue resolution for EDI related problems).Reprocess of orders in case of non-stock availability or price differences.
Handling all incoming customer queries and requests.
First point of contact for Order Management Teams.
Continuously improving service levels in cooperation with the internal teams and other parts of the business to strive for excellence in a highly competitive environment.
Maximizing customer satisfaction level and order entry accuracy.Continuously support system and process improvement initiatives.
Communication with OTC supporting functions and processing activities (billing).
Actively promote the CARM Control agenda.
Capabilities Excellent interpersonal and communication skills with stakeholders.
Deliver on promise.
Accuracy and attention to details.
Looking for and responding to feedback.
Good knowledge of customers and market specifics.
Generating ideas for issue resolution and service improvement.
Positive 'can do' attitude.
Taking ownership for resolution, escalates where necessary.
Ability to build great relationships with customers.
Understand and comply with controls in own area.
Good team player.
Qualifications and Experience Required Essential College or university degree.
Very strong customer service attitude.
Strong interpersonal and communication skills.
Strong MS Office knowledge. (advanced Excel is a must)
Fluent English.
Desirable System skills (SAP knowledge).
Strong understanding of end to end supply operational process.
Having an overview of market and customer specifics.
Flexibility is key to success in our business and many of our people work flexibly in many different ways, including part-time, compressed hours, flexible location.
Please talk to us about what flexibility means to you and don't let anything stop you from applying.Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and listened to, is a crucial part of this.
We believe the most inclusive and diverse culture makes for a better business and a better world.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base.
Worker Type :
Regular Primary Location:
Sao Paulo Additional Locations : Job Posting Start Date :
About UsWith over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we're building are rooted in culture and local communities.
Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry.
And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world.Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential.DRINKiQ What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ
#J-18808-Ljbffr
