Fonoaudiólogo De Loja - Porto Alegre - Ws Audiology Americas

Descrição

ABOUT US: HearUSA is a leader in hearing health, making hearing care simpler and more accessible, setting a new standard in modern hearing care. Our hearing center teams change lives by giving clients easy access to advanced hearing technology and outstanding care. We are reducing the stigma around hearing loss. Our mission is to change one million more lives in the next five years through Simply Excellent Hearing Care. We draw on expertise from over 360 hearing centers across the U.S. and are part of the WSAudiology group, the largest manufacturer of hearing aids.

We redefine delivery of hearing care and help people take charge of their hearing health. Our team is passionate about helping millions regain and benefit from the miracle of hearing.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Initial point of contact for end-user requests through phone calls and the IT ticketing system. Create and allocate new IT requests, work "Level 1" ticket requests, communicate with vendors and internal IT staff, use the existing ticketing system, manage open tickets, report on Service Desk analytics, follow standard procedures for purchasing supplies, document and maintain inventory, and perform administrative duties.

REQUIREMENTS: Excellent interpersonal and social skills, flexibility, a strong interest in learning new skills and technologies, previous IT support or customer service work experience, advanced Microsoft Office skills, attention to detail, ability to follow procedures, communicate detailed information clearly, and inventory management experience is a plus.

LIFESTYLE & BENEFITS: Comprehensive Benefits Package, Paid Holidays & PTO Policy, 401k Matching Program, Tuition Reimbursement, Employee, Family & Friends Hearing Aid Discount Program, and Relocation Assistance.

The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, disability, marital status, pregnancy, genetic information, sexual orientation, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.