Technical Service Engineer - São Paulo, Brasil - Sofar

Descrição

Looking for an experienced and energetic professional interested in joining a fast-growing and diverse team aimed at provide better Smart Energy solutions to our customers.

The individual should be self-driving, responsible, a quick learner and a problem solver. If you are this unique individual, we'd love to meet you.

In this role you will:
The role and responsibility of Technical Service personnel includes but not limited to the following:

• Main customer contact for the region in pre-sales, sell-through and post sales activities
• Provide technical advice to customers in product, installation and system operation matters
• Resolve customer technical issues, including warranty replacement
• Work with 3rd party service providers to perform service related issues
• Conduct local product/technical training
• Liaise with HQ to resolve customer issues
• Gather product intelligence information, perform competitor analysis
• Provide sales and marketing support as needed

We are looking for:

• Bachelor or above holders in Electronics and Electrical or other related majors
• Self-motivator with a minimum of 5 years related experience in the solar industry is a must
• Energetic professional who may travel 50% or above per year
• Good communicator with fluent English

Who We Are:
Shenzhen SOFARSOLAR Co., LTD. , founded in 2013, is a high-tech enterprise integrating R&D, manufacturing, sales and marketing.

The core products cover a wide range of inverters including grid-tied inverters (1kW-255KW), hybrid inverters (3-20KW), and multiple green power storage solutions.

We own three R&D centers respectively located in Shanghai, Shenzhen, and Wuhan and two major manufacturing bases. Our PV&storage products are sold in more than 80 regions worldwide.


Rewards:

• The TOP 5 string inverter for the Chinese enterprise brand
• Chinese Distributed Photovoltaic Outstanding Contribution Enterprise
• The world's leading energy storage system solutions provider
• The "TOP Brand PV Inverter" issued by EUPD in multiple countriesCreate clean energy and lead a green life. Welcome to join us