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    • Guest Service Associate - São Paulo - Accor Hotels

    Accor Hotels
    Accor Hotels São Paulo

    há 1 mês

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    Descrição

    Company Description About working for Accor?
    We are much more than a leading global company.
    We welcome you as you are and with us you will find a job and a brand that suit your personality.
    We support you in growing and learning every day.
    We ensure that your work has meaning in your life and that you can explore the limitless possibilities of Accor on your journey with us.
    At Accor you can write every chapter of your story yourself, and together we can change the gastronomy and hotel industry of tomorrow.
    Discover the life that awaits you at Accor, visit https://careers.accor.com/.
    Do what you love, contribute to the world community, and dare to challenge the status quo
    #BELIMITLESS
    Job Description Primary Responsibilities Attend daily briefings and take on daily assigned tasksUnderstand the difference in guest levels (VIPs) and Room CategoriesClean and maintain areas of responsibility according to standards and proceduresReplenish guest supplies and ensure that guest requests are promptly attended toReport damage or malfunction in hotel rooms/areas to SupervisorMaintain equipment in a proper state of cleanlinessMaintain a section room report as well as a daily productivity reportReport lost and found articles to the housekeeping office immediatelyHandle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely mannerReport unusual behavior/activities in guestroom, floors/public areas to SupervisorRecord room status in allocated section accuratelyCarry out valet services when required (e.g.
    delivery of linen, processing laundry orders)Qualifications Degree or Diploma in Hotel Management
    Additional Information Minimum 2 years of relevant experience in a similar capacityGood reading, writing and oral proficiency in English language
    #J-18808-Ljbffr

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