Candidate Experience Manager - Belo Horizonte
há 1 semana
Job summary
This role leads and grows the Candidate Experience (CEx) operation,focusing on operational quality,consistency,and efficiency at Nubank.Responsibilities
- Take responsibility for the daily operations of CEx,
working to minimize incidents and improve consistency,quality,and reliability. - Manage team allocation across pipelines and competing demands.
- Resolve operational incidents at the pipeline level(non-critical cases)to ensure service continuity.
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