Techincal Solutions Expert - Americana - beBeeproblem

    beBeeproblem
    beBeeproblem Americana

    há 19 horas

    Título do emprego: Technical Support Consultant L3

    Descrição
    Job Title: Technical Support Specialist - Complex Problem Solving


    About the Role:



    We are seeking an experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will play a key role in ensuring our clients' software lives up to its world-class reputation by delivering exceptional customer support and troubleshooting technical issues.



    • Triage reported customer incidents, identify root causes, and implement effective solutions.


    Main Responsibilities:


    • Solve complex technical problems with minimal supervision and deliver results-oriented solutions

    • Analyze system operations to optimize performance and resolve issues

    • Collaborate effectively with cross-functional teams to drive project success

      Key Qualifications:

      ​​
        ​​, ​​Degree in Computer Science or related field
        A minimum of 0-5 years of experience as Level 3 Technical Support specialist
        Create opportunities for personal growth through ongoing learning & professional development!

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