Service & Support Engineer - Valinhos

+We are a privately held family-owned-and-operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people pets and the planet. · Work in a cross-functional team to deliver the best customer experience for our users. · ...

The Service & Support Engineer is responsible for enabling and supporting internal KAS (Kemin Application Solutions) teams in connecting hardware devices to sciORIAN, a cloud-based Service & Application Solution platform that enhances Kemin's existing products and services. · Thi ...

Join the Kemin Team and Transform Lives We are a privately held family owned operated global biotechnology company driven by curiosity and committed to transforming the quality of life for people pets and the planet. · We create solutions that strengthen health wellbeing provide ...

The Service & Support Engineer is responsible for enabling and supporting internal KAS teams in connecting hardware devices to sciORIAN, a cloud-based Service & Application Solution platform that enhances Kemin's existing products and services. · ...

We are looking for a talented IT Support Engineer to join our Technology Team. You will oversee and manage the 1Global IT technology activities regarding infrastructure hardware and systems ensuring day-to-day operations and IT platforms integrity and stability. · ...

We are looking for a talented IT Support Engineer to join our Technology Team. You will oversee and manage the 1Global IT technology activities, regarding infrastructure, hardware and systems, ensuring day-to-day operations and IT platforms integrity and stability. · Hardware Mai ...

We are big fans of Continuous Improvement and use metrics to measure and improve our processes. Whenever possible we suggest improvements to our products and write our own tools in order to give the best possible service to our customers. · ...

Join Pentera and take your career to the next level in cybersecurity. · Manage non-critical customer issues through our ticketing system, · Triage and troubleshoot technical issues, · ,Provide exceptional customer support using Salesforce, · , · , · ...

We're seeking an Application Support Analyst to bridge business needs and technical solutions.You will ensure our enterprise applications run seamlessly. · End-to-End Support: Log incidents using ITSM tools · Perform initial investigations into application issues · Leverage digit ...

The IT Application/Production Support Analyst is responsible for supporting business-critical applications and ensuring service stability through effective incident management technical troubleshooting and operational support. · Manage and resolve application incidents (P1/P2/P3) ...

This is a Backfill IT Support position for one of our clients in Jundiai, Brazil.The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations and hardware troubleshooting. · ...

+This is a Backfill IT Support (Deskside Support) position for one of our clients in Jundiai, Brazil. · ...

+Job summary · Customer support is buckling under mounting complexity even as expectations continue to rise. · + Diagnose escalated, high-complexity tickets that AI systems cannot fully resolve, · apply targeted human expertise to fill those gaps, and refine the underlying AI to ...

We are looking for an Application Support Engineer to refine, repair and mentor our AI-enhanced agents. You will investigate ambiguous breakdowns, harness AI to generate hypotheses and accelerate outcomes. This is not about following scripts or escalating tickets. · You will gain ...

The support sector faces mounting complexity as customer demands continue to rise. The challenge is about to intensify. · We bridge this divide through a distinct framework: AI-enhanced "cyborg" agents who combine sophisticated troubleshooting expertise with product knowledge and ...

We are seeking an Application Support Engineer to join our team. As a key member of our support team, you will be responsible for providing outstanding customer support by combining technical human judgment and AI capability. · Investigate sophisticated tickets escalated from AI ...

+We are seeking an Application Support Engineer to join our team. In this role, you will train and refine AI-enhanced agents to provide rapid resolutions for customers. · +Must be located in North or South America · At least 3 total years of experience in a technical customer sup ...

The support landscape is collapsing under mounting complexity while customer demands continue to rise.Today's customers anticipate AI-driven, immediate solutions, yet most companies remain stuck in pilot phases and cannot translate AI into tangible results. · ...

We are seeking an Onsite IT Support Engineer to provide hands-on technical support, network troubleshooting, and data center assistance at our Jundiai site. · Provide onsite IT support, including network and hardware troubleshooting. · Work with network devices such as switches, ...

This role follows an on-site working model, requiring the employee to work at least four days a week at the Sumare, Brazil site. · ...