- Troubleshoot technical problems on clients' storefronts
- Customize Shopify layouts (Liquid) for widgets and integrations
- Communicate effectively with customers via various channels like Intercom email calls etc.
ecommerce operations expert - Poços de Caldas, MG - beBeeJobSeeker
Título do emprego: Technical Support Specialist
Descrição
Technical Support Specialist
About Growave is a Shopify retention platform that helps brands grow through Loyalty & Rewards, Referrals, Wishlist, Reviews, and Instagram UGC. Thousands of merchants worldwide use our solutions.
The Role We're seeking an experienced Technical Support Specialist to assist Shopify merchants in achieving the maximum potential from their store with our services. You will resolve complex technical issues, customize Shopify themes for seamless integration with our applications and collaborate closely with Product and Engineering teams to provide flawless customer experiences.
Requirements
• One or more years of experience working proficiently HTML CSS JavaScript.,
• Shopify theme modification knowledge essential(Liquid).,
• Familiarity With Our Applications And Ecosystem,
> Strong problem-solving skills robust debugging techniques.<br> <p></p>