- Actively monitor platform health alerts during shifts react to incidents in real-time
- Investigate raised issues perform first-level technical analysis using logs dashboards
- Communicate clearly with partners during incidents outages escalations
Platform Stability Engineer - Itatiba - beBeeOperational
Título do emprego: Customer Success Agent (Technical, 24/7 Operations)
Descrição
Customer Success Manager (Technical)
We are looking for a highly motivated professional to join our 24/7 operations team, which operates at the core of platform stability, partner communication and incident handling. In this role you will work on the frontline monitoring platform health investigate issues and coordinate real time responses to ensure stable reliable operations for our partners.