senior strategic account manager - Osasco, SP - beBeeClientSuccessManager

Título do emprego: Senior Client Success Manager

Descrição

Job Description

A Senior Client Success Manager is responsible for building and maintaining strong client relationships, driving revenue growth within existing accounts, and ensuring successful outcomes through effective account management.

The ideal candidate will have 7+ years of experience in client success, account management, or a related customer-facing role within software development, technical recruiting, or outsourcing environments. They will possess excellent communication skills, be able to lead executive-level conversations, and demonstrate a proven ability to build long-term trusted relationships with clients.

In this role, you will work closely with the Sales team to drive cross-selling opportunities, collaborate with the Recruiting/Delivery team to ensure timely delivery of resources, and partner with Finance teams to track key performance indicators (KPIs) such as retention rates and revenue growth.

Key Responsibilities:

• Develop strategic plans for client onboarding sessions


• Build loyalty by executing effective health checks and issue resolution strategies


• Maintain accurate records using data-driven approaches

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pWe are seeking an experienced professional who possesses excellent communication skills,. A degree in business or a related field is preferred but not required.
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