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  • Analista De Suporte - São Paulo - Unisys

    Unisys
    Unisys São Paulo

    há 2 semanas

    Descrição

    **Job Description** We Believe in Better
    **

    We are a global information technology company that builds high-performance, security-centric solutions that can help change the world.
    Enhancing people's lives through secure, reliable advanced technology is our vision.
    Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work.
    Our success is a direct result of the work of our people who live and breathe our Core Beliefs.
    Simply put, we believe in better lives.
    Join us
    **Learn more about Unisys and our key solution offerings**: Unisys, Stealth, CloudForte, InteliServe

    **What success looks like in this role**:
    **Principais atividades e responsabilidades**
    - Atender às dúvidas e solicitações de usuários internos e externos.
    - Fazer manutenções corretivas e preventivas de softwares e hardwares.
    - Implementar novas funcionalidades que facilitem o dia a dia dos usuários.
    - Estabelecer uma rotina de backup, a fim de manter a segurança de todos os dados da empresa.
    - Acompanhar os chamados do início ao fim, procurando a melhor solução.
    - Identificar e sugerir melhorias no sistema e no processo de atendimento.
    - Elaborar materiais que auxiliem no esclarecimento de dúvidas.
    - Identificar se há necessidade de treinamento, nos casos dos clientes internos.
    **You will be successful in this role if you have**:
    **O que buscamos?
    **

    **Pré-requisitos**
    - Ensino Médio Completo.
    - Conhecimento no Pacote Office.
    - Necessário possuir carro.
    **Habilidades**
    - Perfil analítico, para detectar problemas e encontrar as melhores soluções.
    - Boa comunicação, pois estará em constante contato com clientes.
    - Facilidade com sistemas.
    **Desejáveis**
    - Ensino superior completo ou cursando em Tecnologia da Informação, Sistema de Informações, Engenharia de Sistemas, Ciências da Computação, Engenharia da Computação, ou áreas correlatas
    - Inglês intermediário.
    **eeo**

    Notice For U.S.
    Applicants: Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity


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