Application Support Engineer, Trilogy (Remote) - 60,000/year USD - Blumenau
há 1 mês
Job summary
The support industry faces mounting complexity even as customer expectations continue to rise.We are bridging that divide through a distinct approach: AI-enhanced "cyborg" agents who combine sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities.
This position requires hands-on problem resolution at production level and combines technical human expertise with AI capabilities to provide outstanding customer support, concentrating on complex issues that AI cannot yet fully address.
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