Backoffice Lead - Curitiba, Brasil - Directa24

Descrição

Eron International is the main provider of expert services to the financial and technological industry, serving worldwide brands whilst re-defining the Fintech sector.

We are an extensive an capable company, recognized for the differential value we bring to empower our clients and their customers.

We are looking for a self-motivated Backoffice Lead to join our multinational team. The main objective is to add value to our customer experience.


What you will be doing:

• Understand the payment flow.
• Follow up on the tasks performed within the area.
• Propose new ideas in search of improvements to the processes already installed to reduce manual processes.
• Encourage a good atmosphere inside and outside the team.
• Give feedback when necessary, monthly and semiannually to agents.

Requirements:

• High level of analytical skills.
• Team player
• Ability to problem solve
• Knowledge of tools such as Excel, and looker.
• Time availability in case of eventualities
• Experience in project leadership.
• English is a must
• Spanish is a plus.

What we offer:

• A global environment with teammates living around the world
• Opportunities in a fastpaced growing companyAt Directa24, everything starts with our values,

Be Direct:
we are direct and genuine in all situations

Be Owner:
we treat the issues as true owners being accountable for the results

Be Curious:
we always ask ourselves what we can do better without settling with the status quo

Be Hero Leader:
lead by example, inspire and influence beyond formal roles. There are no borders between areas or roles to generate impact.


Take risks:
we take controlled risks with courage and without fear of being paralyzed by errorAre you a DOER? Come and join the best companySimilar Jobs
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