Customer Support Manager - São Paulo
há 1 semana
Job summary
We are looking for a Customer Technical Support Manager to provide customer support by acting as a bridge between clients and technical teams.This role focuses on incident management, escalation support, and case documentation.
Responsibilities
- Act as the main point of contact for customer incidents and escalations
- Provide customer support and ensure timely follow-up with clients
- Serve as a liaison between clients and internal technical teams
- Manage and document incidents, actions taken, and resolutions
Descrição da vaga
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