> Technical Advocate Role - Eldorado do Sul, RS - beBeeCustomerSupport

Título do emprego: Technical Customer Support

Descrição

Technical Customer Support Specialist

• Deliver exceptional customer service through chat and video calls, ensuring high-quality support for our SaaS product.
• Craft clear solutions to varied customer needs using shared inbox tools. Resolve inquiries promptly with a deep understanding of product features and business requirements.
    Provide self-service resources empowering customers to find answers on-demand.

• Key skills include:


• Fantastic communication skills in resolving complex issues;


• Able to communicate technical information clearly;
    Strong analytical thinking abilities to resolve problems efficiently,
    Effective time management to meet deadlines;
  
  
  
  

  Benefits:

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