Technical Software Services Professional - Dois Irmãos, RS - beBeeSoftwareSupport

Título do emprego: Technical Support Consultant L3

Descrição

Job Title: Technical Support Consultant L3

Join a dynamic team and take on the challenge of delivering world-class software support as a Level 3 Technical Support Consultant. In this role, you will be responsible for ensuring our client's software meets its exceptional reputation by providing top-notch customer service to energy industry customers.

Key Responsibilities:

• Deliver premium customer support for industry-leading software products.
• Triage complex technical issues reported by end-users.

The ideal candidate will have excellent problem-solving skills and experience with Level 3 software support, troubleshooting techniques, SQL queries and proficiency in Microsoft Office Suite.
For more information about responsibilities see below:

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<b>Responsibilities </b>

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1. , Deliver high-quality level three (L3) customer assistance for clients utilizing our company’s exclusive digital solutions within the oil and gas field servicing sector ('oil & gas services’). The job entails direct interface with various stakeholders such as consumer representatives from these large-scale industries along their respective product implementations whereby enhanced insights can arise leading towards discovering opportunities previously unseen before inception timescales pass unknown advance programs launched further into future phases included complimentary internal tools prepared targeted results necessary proving advantageous making worthwhile.”,” “to assist consumers”],