Gerente de Operações - Londrina
Somente para membros registrados Londrina, Brasil
há 1 mês
* Essa faixa salarial é uma estimativa feita pela beBee
Job summary
The Operations Manager is responsible for coaching and supervising a group of Team Leaders, ensuring Client Service Level Agreement and financial expectations are achieved.
Responsibilities
- Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed
- Maximize revenue generation to reach long and short term financial projects
- Selecting, training, developing, and managing performance of direct reports and their associates
- Manage and review operational reports
Qualifications
- Associate's Degree in related field with more than seven years of experience
- Call center experience preferred
- Demonstrated ability to coach and develop action plans
- Excellent communication skills
Descrição do emprego
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Obter acesso total
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