Empregos
>
Brasília

    Client Partner - Brasília, Brasil - Massive Rocket | Global Braze & Snowflake Agency

    Massive Rocket | Global Braze & Snowflake Agency
    Massive Rocket | Global Braze & Snowflake Agency Brasília, Brasil

    há 3 semanas

    Default job background
    Descrição

    Role:

    Client PartnerLocation: Remote (Anywhere in Brazil)Who We AreAre you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that's taking the world by stormWith clients across Europe, the US, and Africa, we help businesses understand their customers and drive predictable growth through our core services of CRM Automation and Data & Analytics.

    Our international team renders services to a diverse range of clients encompassing Financial Services, Aviation, Music, Media, Streaming and Sports sectors.

    What We OfferFast-moving environment – you will never stop learning and growing Supportive and positive work culture with an emphasis on our valuesInternational presence – work with team members in Europe, the US, and around the globe100% remote foreverFlexible Vacation Policy‍ Career progression paths and opportunities for promotion/advancementOrganised team events and outingsWhat we're looking forWe are looking for an experienced Client Partner to join our growing team here at Massive Rocket.

    The Client Partner will develop and nurture trusted client relationships and grow revenues from existing clients whilst balancing new business efforts.

    The Client Partner will be will be the voice of the customer and own end-to-end responsibility for Profitability, Client Engagement and CSat, Growth and Operational Delivery with existing accounts and will also play an active role in business development activities.

    The Client Partner (jointly with the Practice Leads) will demonstrate strong industry POV and subject matter expertise with knowledge in Customer Engagement Strategy & Best Practice, CRM platform migration and execution, Data Architecture and Martech - CDP,CEP, Marketing Cloud.

    The Client Partner will be adept at consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer experience domain.

    The Client Partner will be experienced in Account Management and familiar with Project Management principles with the ability to actively engage and collaborate with team members to cater to client's specific business needs.

    A team player who is confident to take the initiative, assertive in challenging the status quo, yet respectful and can drive things forward, working at pace.

    ResponsibilitiesDriving Revenue Growth & Success on existing clients

    • End-to-end responsibility for the success and growth of the engagement and account starting from initial meetings and proposal creation to account delivery and growth.
    • Determine the strategic direction and tone for all client accounts.
    • Developing growth roadmap and managing end to end commercial retention, renewal and expansion of all client accounts.
    • Establishing and maintaining the client relationship standard of excellence for the agency.
    • Managing senior client expectations, increasing client satisfaction and engagement.
    • Ensuring all projects are delivered as per client scope and budgets; proactively managing client expectations in case of delays and flagging risks and mitigations periodically
    • Acting as a point of escalation to address client feedback and propose appropriate solutions
    • Working with the delivery team to ensure projects are appropriately staffed and profitable.
    • Coaching and supporting the team to continuously improve the quality of the strategy and delivery on the client's business, adding value at every touchpoint
    • Managing tracking and reporting of performance to uphold team accountability and promote quality of service.
    Leading New Business

    • Identifying and qualifying new business opportunities, building immediate confidence and trust with new prospects
    • Crafting Pitch presentations, Commercial Proposals & Pricing with the support of the delivery team
    • Developing strategic roadmaps and scoping new business projects with the support of the delivery team
    • Leading negotiations and closing contracts and Scope of Work with Client Procurement Teams
    • Onboarding new clients, ensuring successful transition from Sales to DeliveryExperience
    • 10+ years experience in a client facing role
    • Technical Engineering or Technical Marketing Background
    • Experience and expertise in at least 4 of the following areas◦ Consulting / Business Analyst◦ Customer Engagement/Customer Experience Strategy◦ CRM◦ MarTech - CDP, CEP, Marketing Cloud,◦ Customer Data Management◦ Data Architecture/ Data Warehouse◦ Data Analytics/ Measurement/Reporting
    • Experience managing multiple complex projectsNote: Please ensure that your qualifications closely match the criteria outlined in the job description. Applications not meeting the specified criteria may not be processed or considered for this position.

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 3 semanas


    Massive Rocket | Global Braze & Snowflake Agency Brasil

    Role: Client Partner · Location: Remote (Anywhere in Brazil) · Who We Are · Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that's taking the world by storm · With clients across ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 1 semana


    Massive Rocket | Global Braze & Snowflake Agency Brasil

    Role: Client Partner · Location: Remote (Anywhere in Brazil) · Who We Are · Massive Rocket is a burgeoning data and CRM consultancy that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 and a half years ago, w ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 1 semana


    Massive Rocket | Global Braze & Snowflake Agency Brasília, Brasil

    Role: Client Partner Location: Remote (Anywhere in Brazil)Who We AreMassive Rocket is a burgeoning data and CRM consultancy that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 and a half years ago, we have exp ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 3 semanas


    Massive Rocket | Global Braze & Snowflake Agency brasil, Brasil

    Role: Client Partner · Location: Remote (Anywhere in Brazil) · Who We Are · Are you a data-driven growth specialist looking for your next challenge? Look no further than Massive Rocket - the UK-based Data & CRM Consultancy that's taking the world by storm · With clients ac ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 1 semana


    Massive Rocket | Global Braze & Snowflake Agency brasil, Brasil

    Role: Client Partner · Location: Remote (Anywhere in Brazil) · Who We Are · Massive Rocket is a burgeoning data and CRM consultancy that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 and a half years ag ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 1 semana


    Massive Rocket | Global Braze & Snowflake Agency Brasília, Brasil

    Role: Client PartnerLocation: Remote (Anywhere in Brazil)Who We AreMassive Rocket is a burgeoning data and CRM consultancy that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 and a half years ago, we have expe ...

  • Massive Rocket | Global Braze & Snowflake Agency

    Client Partner

    há 1 semana


    Massive Rocket | Global Braze & Snowflake Agency Brasília, Brasil

    Role: Client PartnerLocation: Remote (Anywhere in Brazil) · Who We AreMassive Rocket is a burgeoning data and CRM consultancy that has made significant strides in connecting digital marketing teams with product and engineering units. Founded just 5 and a half years ago, we have e ...


  • Theprideceo Brasília, Brasil

    New SaaS offerings, consulting expertise and expanded mainframe application modernization help enrich the partner and client experienceIBM Ecosystem partners have been clear: to deliver maximum value for our joint clients, we need to work together to "be essential" to them. Put s ...


  • A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. · ...

  • Practia Brasil

    Head Data&AI

    há 2 semanas


    A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. · ...

  • Practia Brasil

    Head Data&AI

    há 3 semanas


    A Practia está presente em 7 países liderando projetos de automação e transformação digital em grandes clientes. Somos uma das empresas de negócios e tecnologia mais prestigiadas da América Latina com metodologia e equipe técnica especializadas em automação e Hyperautomation. · ...


  • GuiaInvest Brazil, Brasil

    Você, Consultor(a) independente, que se encontra sobrecarregado(a) nas rotinas operacionais e não consegue atender o seu cliente como gostaria, esta oportunidade é para você · Conosco, você não vai precisar se preocupar com a cobrança de clientes, envio de contratos, análises e r ...


  • A Mirante Tecnologia é uma empresa sólida e confiável que atua desde 1998 em diversos segmentos do mercado, transformando ideais e necessidades em produtos e serviços de alto valor agregado, por meio da concepção de soluções versáteis e inteligentes. O foco da Mirante está na agi ...


  • VELLOZA ADVOGADOS ASSOCIADOS Brasília, Brasil

    Velloza Advogados · Fundado em 1993, o Velloza Advogados Associados é um escritório que alia modernidade à tradição, atuando de forma altamente compromissada com os anseios dos mais criteriosos clientes nacionais e internacionais que representa. · Reconhecido pelo apurado senso d ...


  • SysMiddle Brazil, Brasil

    Impulsione sua carreira como Analista/Desenvolvedor(a) de Integrações (Remoto) na SysMiddle · Somos especialistas em Integração de Dados e Sistemas, entregamos um diferencial competitivo aos nossos clientes e parceiros. · Construa o futuro da conectividade como Analista/Desenvolv ...


  • Enext, a VML Company Brazil, Brasil

    Faça parte do time Enext e Transforme-se para o Futuro e para a inovação digital · Na Enext, nossa paixão pela inovação digital e dedicação com os clientes nos tornam líderes em Digital Commerce, com mais de 15 anos de experiência. Nosso compromisso principal é transformar pessoa ...


  • RX Marketing Médico Brazil, Brasil

    PARCERIA COM PROPAGANDISTAS ATUANTES · Sobre a Oportunidade · Se você possui networking com médicos e/ou atua como propagandista ou representante farmacêutico, essa é uma oportunidade para você aumentar e muito a sua renda, fazendo a conexão entre a RX e o médico da sua carteira. ...

  • HDT

    Assistente Técnico

    há 4 dias


    HDT Brasil

    HDT, é o agente transformador, com foco em soluções de alto valor para o mercado de Tecnologia Verde. · Somos Regional Partner Huawei & Risen, a HDT é especialista em produtos e projetos de energia solar fotovoltaica com vasta experiência no setor. Atuamos no formato B2B com gran ...

  • Enext, a VML Company

    Analista de CRM Tech

    há 1 semana


    Enext, a VML Company Brazil, Brasil

    Faça parte do time Enext e Transforme-se para o Futuro e para a inovação digital · Na Enext, nossa paixão pela inovação digital e dedicação com os clientes nos tornam líderes em Digital Commerce, com mais de 15 anos de experiência. Nosso compromisso principal é transformar pessoa ...

  • Appgate

    Channel Sales Manager

    há 3 semanas


    The Channel Director wins, maintains, and expands relationships with Appgate partners. The Channel Manager is responsible for achieving sales, and partner recruitment objectives. · The role reports to the SVP of Regional Sales LATAM at Appgate. · About the Position · The Chann ...