Virtual Customer Care - Distrito Federal, Brasil - Myva360
Descrição
Location:
Anywhere (Remote)
Working hours:
Weekdays between 3pm - 11pm Pacific Time (UTC-7)
Number of hours required:
Approximately 40 hours per month, or more - if mutually agreedJob-type: ContractRate: Fixed rate per hour, dependent on experienceWe are a dynamic, remote, and international company.
Our clients and team are based all around the globe, and we pride ourselves on our integrity and service excellence.
Our distinctive business model ensures a healthy company culture, and a commitment to providing our team flexibility and opportunities.Responsibilities may Include:
Answering and making callsScheduling and remindersLead conversionChecking orders and delivery follow-upsAdministration and file managementCompiling reportsWriting and communicationsCreating processes
Mandatory Requirements:Excellent fluency in English - written and spokenExcellent telephone manner and communication skillsAt least 3 years of corporate work experienceExperience working remotelyHigh School Diploma or equivalentA quiet working environment which allows for professional telephone conversationsMicrosoft Office proficiencyConsistent access to high-speed internetOwn reliable computer with up-to-date softwareContactable referencesBe tech-savvy and able to adapt to new software quicklyFamiliarity with cloud or online tools such as Asana and Google Workspace
Preferred Attributes:Highly organized and methodicalExceptional attention to detailSelf-motivated and proactiveQuick to learn and adaptableExcellent time management skillsProfessional and discreteAble to work in a solo environment
Recruitment Process:Meet qualifying criteriaSubmission of form and updated CVOnly shortlisted applicants will be contactedVirtual interviewSkills assessmentReference check
Job Types: Part-time, PermanentPay: R$45.