Live Game Presenter - Rio de Janeiro, Brasil - Pentasia

Descrição

Inspiring careers in digital. Est. 2001, we're a specialist digital recruitment agency for leading iGaming and Payments brands. Hiring candidates across the skill spectrum.

Pentasia's clients include global online brands and emerging start-ups. With 20+ years in iGaming, our candidates lead many of the world's most iconic brands: sportsbetting, casino, slots, poker, bingo and social gaming. As our reputation has grown, our client list now spans all specialisms within the digital sector, from eCommerce to digital media, software to analytics.

The Role

You will be responsible for :

• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.
• Developing and executing a results-driven, multi-platform communications strategy and plan in line with corporate and brand direction while reflecting local priorities.
• Creating and managing all marketing material and collateral in line with brand direction.
• Implementing online marketing activities including Social Media, SEO/SEM, demand generation, leads generation, etc.
• Tracking effectiveness of various campaigns and course correcting as required.
• Managing communications spend and working with vendors and agencies, to create and/or localise communications and marketing activities and develop supporting assets.
• Leading the planning and implementation of PR and initiatives related to the brand.

Ideal Profile

• You have at least 1 year experience ideally in Customer Service or Marketing Communications within Media & Entertainment and Professional Services industry.
• Experience within would be a strong advantage.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have working knowledge of Game presenter
• You are adaptable and thrive in changing environments
• You are a strong team player who can manage multiple stakeholders
• You are a strong networker & relationship builder

What's on Offer?

• Opportunity within a company with a solid track record of performance
• Attractive Salary & Benefits
• Join a market leader within Media & Entertainment