SMB Customer Success Engineer - São Paulo
há 1 mês
As a part of our growth-stage startup, you'll work alongside the founders, shaping the vision, products, and experiences that will define the future of industrial tech.
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Responsibilities
- Provide hands-on support to SMB clients, ensuring successful onboarding and implementation of TRACTIAN solutions.
- Monitor client performance metrics and proactively engage to reduce downtime and improve maintenance strategies.
- Deliver on-site training and guidance on predictive and preventive maintenance techniques.
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