assistente de pre faturamento - Recife, Brasil - Fresenius Medical Care, Latin-America
Descrição
Level Description
'Support' Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.
Market Summary
Reviews contracts and fee schedules to ensure clients are billed appropriately. Audits and mails invoices. Recommends and implements processes, procedures, and billing automation enhancements. Responds in a timely manner to billing issues and client questions.
Impact
• Obtains and provides information which requires little explanation or interpretation, typically within the department.
• Conveys information to parties within the department at an operational level requiring some explanation or interpretation in order to reach agreement.
Communication
• Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.
• Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.
Innovation
• Interacts with internal stakeholders within own team and may also interact with external stakeholders including clients, customers, carriers or agents.
• Conveys information in accordance with standard guidelines and procedures primarily with internal parties who have shared interests.
Knowledge
• Ability to identify problems and potentially update existing methods, techniques and/or processes in job area by following standard procedures and guidelines.
• Applies full knowledge of the job. Typically requires high school diploma and 2-4 years of experience, or an equivalent combination of training and experience.