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BairesDev Salvador, BrasilAt BairesDev, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. · Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely ...
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Work From Home Android Developer
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INDI Staffing Services Salvador, BrasilRecognized as the leading software development company in the Americas, our client offers 100% remote modality and an excellent work environment where employees can thrive, and work in multicultural teams, with flexible schedules and endless growth opportunities. · About the Role ...
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Work From Home Data Engineer
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Work From Home Data Engineer
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BairesDev Salvador, BrasilDo you enjoy helping organizations build teams, establish innovative engagement models, and work with high-performing, talented people? Do you want to help a new venture capital & marketing lead generation ecosystem realize tremendous success? Do you understand the B2B sales jour ...
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Work From Home .NET Tech Lead
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Work From Home Java Backend Architect
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Bpo Team Lead - Bahia, Brasil - Bold Business
Descrição
The BPO Team is core to our business and is responsible for making sure all of the licensing and credentialing tasks that we take on for our customers are completed efficiently and accurately.
The team leader is responsible for training team members, setting strategies, and monitoring progress towards the team's goals.To be a successful team leader, one must be able to monitor team performance and report on metrics while motivating team members.
It is best to have great interpersonal and communication skills.Responsibilities:
Provide regular performance-related feedback.
Strategizing and monitoring daily activities of operations.
Train staff in areas of customer service and company policies.
Assist with the development and implementation of service policies, and explaining these to agents.
Oversee day-to-day teams' operation and performance.
Listen to team members' feedback and resolve any issues or conflictWhy we think this job is great:
It's a 100% remote position where you'll work from homeYou'll have the resources you need to learn, lead, and deliver resultsQualifications: At least 2 years of BPO experience (TL/Supervisor experience as a plus)Great written and verbal communication skillsAttention to detail and accuracyAble to support a Work from Home setupOwn PC/laptop (Minimum of i3 processor, 4 gig RAM)Internet speed no lower than 15 Mbps download, 10 Mbps upload#LI-REMOTE
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Usuários da profissão Bpo Team Lead em Salvador
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Mel Oliveira Oliveira
Inovação | Criação e Escala de Produtos e Negócios