- Coordinate with users reporting the issues related to Service Now.
- Provide Resolution and RCA for the incident.
- Process requests related to Service Now.
- Work on Service Now release management activities.
- Monitor the Service Now integration jobs and troubleshoot and fix if any issues reported.
- Experience in ServiceNow integrations.
- Certified System Administrator
- Knowledge & Working experience on Javascript, Client and Server-side scripting – Business rules, Script Includes, UI Actions, UI Policies, Data Policies – all scripted aspects of Service Now system.
- Knowledge & Working experience of UI interfaces within Service Now – Service Portal, CMS, Native – UI pages, UI Macros, CSS, HTML, Angular JS.
- Excellent debugging and problem-solving skills
- Excellent communications, presentation, listening and negotiation skills.
- Good troubleshooting skills with the ability to assist in determining root cause of problems, offer recommendations or suggestions for a quick, but effective, resolution.
- Certified Application DeveloperWhat do we offer?Benefits – Brazil:insurancePlaninsurancevouchersVoucherassistanceCares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associateswith SESCof CertificationsTCS Learning Portal – Online courses and live trainingexperience opportunityPartnership with Universities and Language SchoolsYour Buddy – By referring people you become eligible to receive a bonus for each hireGems – Recognition for performance– Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief
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Senior ServiceNow Admin - São Paulo, Brasil - Tata Consultancy Services
Descrição
Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for Senior ServiceNow Admin, who wants to learn and transform his career.
In this role you will:
And much better if you stand out for:
Advanced EnglishDesirable Skills:
