Receptionist and Administrative Support - Rio de Janeiro, Brasil - Foreign, Commonwealth & Development Office

Descrição

The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow. Job Category 1 Foreign, Commonwealth and Development Office (Operations and Corporate Services) Job Subcategory 1 Corporate Services Support Job Description (Roles and Responsibilities) 1

Main Purpose of Job:

Roles and Responsibilities:

Deal with general enquiries from customers (in person, over the telephone or by e-mail).

Purchase, control and organization of stationery.

Requisition of purchase orders.

Receipt of invoices and initiation of payment process on the system.

Update telephone lists.

Update emergency contacts list.

Update Crisis tree.

Distribution of mail.

Other admin tasks according to the team needs.

Operate the Consulate switchboard, alarm systems, public announcement system

Deal with general enquiries from the public either in person, on the telephone or by e-mail (following,

When applicable, Consular and UKBA callers guidance)

Deal with official visitors at reception

Organize, lock and secure Reception areas

Support Corporate Services Team with general administrative duties (e.g. partnership guide, FCDO returns, etc.).
Support Consular Team by orienting visitors (specially British Nationals) seeking information

Mailing and invoice sift.

Support internal and external clients with travel, accommodation and transport information and procedures (e.g. hotel and taxi booking).

Update the organogram

Translate documents

Essential qualifications, skills and experience 1

At least 1 year experience in administrative role;

Excellent communication skills, both written and oral, in English and Portuguese;

Excellent engagement and customer service skills

Able to multitask and prioritize.

Strong team-working skills

Desirable qualifications, skills and experience 1

Previous experience in working for a diplomatic mission is an advantage.

University-level education/degree or ongoing studies.

Required behaviours 1 Communicating and Influencing, Delivering at Pace, Managing a Quality Service, Working Together Application deadline 1 28 April 2024 Grade 1 Administrative Assistant (AA) Type of Position 1 Full-time, Fixed Term Working hours per week 1 36 Duration of Post 1 6 months Region 1 Latin America and Spanish speaking Caribbean Country/Territory 1 Brazil Location (City) 1 Rio De Janeiro Type of Post 1 British Embassy Number of vacancies 1 1 Salary Currency 1 BRL Salary 1 R$ 4.852,56 monthly Start Date 1 12 April 2024 Other benefits and conditions of employment 1

Learning and Development Opportunities:

Our strong L&D offer includes access to a range of Learning and Development opportunities with in-house and e-learning; regional L&D fund, shadowing and mentoring opportunities; masterclasses from experts and opportunities to get involved in the Foreign, Commonwealth and Development Office corporate agenda across our global network. You will get to work on real world topical and international issues, which means that no two days are the same.

The organization is committed to offer an excellent work environment ensuring we have a diverse and inclusive workforce.

Working Patterns:

Working hour per week: 36 hours (Mon – Thu: 8:30am to 4:45pm; Fri – 8:30am to 4:30pm)