On-Site Services Specialist - Guarulhos
há 1 mês
Job summary
Diversity + Collaboration = Great Innovation At Hitachi Energy we live by this powerful equation Together with customers and partners we are advancing a sustainable energy future for all That s why we created Diversity 360 General Information As OSS Specialist you will provide Desk Side Support to IT users for all IT matters requiring physical intervention You will be responsible for supporting incident resolution by engaging with other support teams groups within IT Your Responsibilities Troubleshoot issues throughout the facility & with remote users along with Printers manage supplies provide troubleshooting & coordinate with technicians Phones assist end users with setup of mobile devices including MFA Wi-Fi and email along with managing hardware and setup for internal Cisco phones Accounts manage use & upkeep of shared user accounts Factory PCs manage deployment of hardware and setup of various types of software Network assist with adding or modifying network connections & cabling Hardware assist & manage various cabling and peripherals for user workstations Workwith multiple teams on IS amp;
Descrição da vaga
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