Support Specialist - Mogi Mirim, SP - Drip

    Drip
    Drip Mogi Mirim, SP

    há 5 dias

    $1 - $0 (USD)
    Descrição
    Job Description
    At Drip, we believe in empowering independent retail worldwide. Our Nurture Marketing Platform has generated more than $1 billion in revenue for our customers since 2018. We are well-funded, growing super fast, and building a beautiful product with crew members around the US and Minneapolis Hub.

    As a Support Specialist at Drip, you'll provide technical guidance and unparalleled support for our customers using global merchants' world-first products. You will be part of our small team ensuring success during usage.

    Key Responsibilities:
    • Troubleshooting & Problem Solving
        • Diagnose and resolve software-related issues;
    • Customer Support
        • Provide timely customer service via email or chat;  • Create documentation for user guides;
    • Escalation Management

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