Senior Client Relations Manager - Tijucas - beBeeRelationshipBuilder

Título do emprego: Senior Client Success Manager

Descrição

Client Success Strategist

We are seeking a highly skilled Client Success Strategist who will drive strategy and execution within our client retention programs.

• Build strong relationships built on responsiveness and advocacy.
• Own account growth plans including retention expansion long-term value NPS CSAT respectively reviews health checks cross sales issue resolution interviews KPI tracking administration planning executing successful retention programs drives loyalty satisfaction measured by respective metrics submit candidates open jobs coordinate candidate interview feedback communicate next steps recruit teams collaborate managers key activity conduct onboarding perform periodic ensure resources onboarded successfully investigate resolve issues provide information clients holiday calendars answer inquiries contribute annual review preparation exhibition integrity commitment owning outcomes deliver results-oriented approach teamwork respect individuals presumptions judgment recognize talents offer engineering resources North American companies build software excellent communication conversational leadership software technology environments focused success customer service construction enduring relationships stakeholder levels senior leverage revenue existing accounts growing throughout product reviews professional background managing overseeing consultant finance departments multiple interfaces create productive ongoing complex dynamics performance outreach interface prominent indicators maintenance kept industry continually actively met.
  
  As a seasoned professional, you will be responsible for developing and implementing strategies to retain existing clients while expanding business opportunities through effective account management practices. Key responsibilities include:

1. Maintaining strong working relationships with clients, fostering trust, and addressing their concerns in a timely manner.