Technical Support Engineer, Trilogy (Remote) - 60,000/year USD - Belo Horizonte

Customer expectations in the support industry continue to rise even as operational complexity intensifies. · ...

+Job summary · AI-driven problem resolution for customer support teams · +ResponsibilitiesDiagnose escalated tickets that AI systems cannot resolveApply targeted human expertise to fill gaps in AI capabilitiesRfine underlying AI to close gaps permanently+BenefitsHundreds of softw ...

We're bridging the chasm between what customers expect and what current support models deliver. · ...

+We are bridging the divide between customer expectations and support teams' deliverables with AI-augmented 'cyborg' agents. · ++Investigate complex tickets escalated by AI systems. · Apply human judgment to areas where AI underperforms. · ...

The company is struggling with mounting complexity in customer support and has reached new heights of expectations. · We bridge this divide through a hybrid model that combines sophisticated troubleshooting expertise with product knowledge and agentic AI capabilities. · ...

Job summary · Ayuda al cliente con problemas complejos mediante la combinación de juicio humano con herramientas AI. Investigar tickets complicados escalados por plataformas AI, desplegar juicio humano en escenarios donde AI falla y mejorar el sistema AI para eliminar esas brecha ...

The support industry faces mounting complexity even as customer expectations continue to rise.Today's customers anticipate AI-driven, immediate solutions yet most companies remain stuck in pilot phases unable to convert AI initiatives into tangible results. · We are bridging that ...

This is an Application Support Engineer role at Trilogy where you will be refining tools themselves with AI-enhanced support agents combining troubleshooting skills with product mastery. The goal is to deliver rapid resolutions while building cumulative intelligence for the futur ...

Customer expectations are rising while the support industry struggles with mounting complexity. · The challenge intensifies as projections indicate that by 2029, agentic systems will independently handle the majority of routine issues—creating a widening chasm between what custom ...

Customer expectations in support have accelerated while organizational capabilities remain mired in complexity. Today's users anticipate instant, AI-driven responses, yet the majority of companies are stuck in pilot mode, unable to translate AI experimentation into tangible resul ...

The support sector is overwhelmed by escalating complexity even as customer demands intensify. · AI-Augmented Customer Resolutions: · Examine escalated, complex tickets that have bypassed AI systems, · deploy human judgment where AI capabilities fall short, · and subsequently enh ...

We are seeking a Senior Technical Support Analyst to join our team.The challenge is about to intensify as customer expectations accelerate while industry complexity deepens. · In this position you will train and refine AI-augmented tools to provide superior customer support on in ...

+What if that skill let you to earn in USD but while living and spending in reais? · +You own your client's success from onboarding to real outcomes. · ...

We're a US-based education business helping Americans become real estate developers. · This is not tickets answering customer support. · You own your client's success, from onboarding to real outcomes. ...

We are looking for a Technical Project Manager who can lead delivery and produce crystal-clear requirements that reduce rework and accelerate launches. · Manage and deliver AI-first projects end‑to‑end (scope → launch → iterate) while acting as a hands‑on business analyst to tran ...

Join Aditi Consulting as a Network Planner / Design Engineer · Take the next step in your career as a · Network Planner / Design Engineer · and join a dynamic, innovative team at · Aditi Consulting. · ...

We are looking for a Mid-Level Data Engineer for a focused 2–3 month engagement to deliver high-impact, short-term data solutions through reliable, well-documented pipelines. · ...

We rank among the leaders in areas like application development and AI/ML. · ...

We hire TPMs who can both lead delivery and produce crystal-clear requirements that reduce rework and accelerate launches. · ...

We are seeking a highly capable Full-Stack Engineer who can independently develop a platform from end-to-end. You will collaborate closely with Co-Founders to ship high-traction software from scratch - zero-to-one - building with C#, .NET, React and TypeScript. · ...