Technical Support Consultant - Blumenau, Brasil - SupportYourApp

Descrição

Passionate about the world of tech?What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?Join our team as

Technical Support Consultant

today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let's see what it takesWhat You Will Do:
Communicating with customers via calls and emailsResearching bugsDocumenting errorsMonitoring systems and alertsContributing to incident management

What you need to succeed in this role:Fluent German (at least C1, written and verbal) and English (B2)Experience in customer support, preferably in technical environmentStrong problem-solving skillsAnalytical thinking

Will be a great plus:
BA in Computer Science

Benefits and Perks:
Fixed schedule: Wednesday-Sunday, 1pm-9pm, Brazil timeOpportunity to work fully remotelyInclusive international environmentCompensation in USDGood bonuses for referring friendsPaid intensive training and probationWork-life balanceResponsive management interested in your growth and long-lasting cooperationGreenhouse conditions for self-development

Who are we?SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and

send your CV in English , pointing out your outstanding skillsVisit our website: www.supportyourapp.comDISCLAIMERWe are a multinational company with unbiased views.

The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of employment opportunities and benefits.