Linux Server Operations Specialist - Boituva - beBeeLinuxServer

    beBeeLinuxServer
    beBeeLinuxServer Boituva

    há 4 dias

    Título do emprego: EOS Linux Server Manager

    Descrição

    Job Opportunity

    LINUX SERVER MANAGER WANTED FOR ENHANCED OPERATIONS SERVICE

    • Key Responsibilities:
    • Contribute to Major incident handling, troubleshoot service request failures, downtime extensions, long running ongoing incidents for a customer.
    • Rapid response during escalations, take proactive steps to prevent escalations, identifying and driving initiatives to improve the operation and stability for our system.
    • Promote initiatives to standardize and simplify server operations.
    • Continuous improvement methodologies: root cause analysis for Service requests failures/outages, performance issues.
    • Analyze root-causes of the failures (if known) in achieving the KPIS and define a corrective action plan, with well-defined mitigation steps.
    • Coordinate and orchestrate the work between the various teams, collaborating with other units within and outside Enterprise Cloud Service units.
    • Process improvement initiatives for daily operational activities.
    • Streamline standard operating procedures by focusing on automation enhancements.
    • Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer.

    Required Skills and Qualifications:

    • Proficient in providing expert support for all Linux OS/Windows and Infra customer issues.
    • Strong experience in administration of our cloud platform based on Linux operating systems in Azure, AWS and Google Cloud as well as in SAP data centres.
    • Pacemaker administration knowledge.
    • Practical experience with OS operation, upgrades and security patching.
    • Networking experience with the suite of TCP/IP, IP routing, NAT, firewalls.
    • Experience with network services like DNS and LDAP and proxies.
    • Good understanding of IT security, OS hardening.
    • Experience in script programming (Shell, Perl, Python, Go) and with server automation tools (Ansible, CHEF).
    • Experience with server operations in large environments and in public clouds.
    • Experience in Problem Management, Root cause analysis methodologies.

    Education and Qualifications:

    • 8+ years of related professional experience.
    • Bachelor's degree or higher (Computer Science, Engineering, Information Technologies Management).
    • Good analytical and solution-oriented thinking.
    • Very good communication.
    • Experience of safeguarding customer relationship and strong customer service focus.
    • Fluency in English.
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