Customer Onboarding Analyst - Ijuí - Smarter Contact

    Smarter Contact
    Smarter Contact Ijuí

    há 1 semana

    Descrição

    Customer Onboarding Analyst

    We're expanding our Customer Success team by hiring a high-performing Onboarding Specialist. This role defines the customer's first impression of Smarter Contact and has clear growth potential within a fast-scaling SaaS company.

    • Lead and follow up on all 1-1 or group onboarding sessions via phone, video, text, and email using our own tech stack.
    • Complete all daily CRM tasks (to-dos, emails, texts calls etc)
    • Guide customers through initial setup configuration & first live campaigns
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