Customer Success Manager - Itabirito - FRISS

    FRISS
    FRISS Itabirito

    há 19 horas

    Descrição

    As a Customer Success Manager at Friss you serve as the vital connection between our company and customers ensuring that they reach desired outcomes through successful use and adoption of software solutions.

    • Cultivate trusted relationships with clients guiding them through processes offering expert support

    The role involves proactive engagement maintaining regular contact with customers identifying challenges proposing solutions maximising satisfaction

    • Performance monitoring assessing product value communicating insights to inform future enhancements representing customer voice

    Take ownership of contract renewals maintain strong relationships identify upsell opportunities delivering added value
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Customer success manager