Analista de Pagamentos e Prevenção à Fraudes Júnior - São Paulo

Job summary

As a Junior Payments and Fraud Analyst, you will be responsible for monitoring and analyzing transactions related to payments and detecting fraudulent activities.

Responsibilities

• Monitor and analyze payment transactions to identify potential fraudulent activity;
• Report on and analyze payment and fraud-related issues;
• Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate potential fraud incidents;
• Conduct risk assessments on payment transactions and implement strategies to mitigate risks associated with fraudulent activity;
• Manage payment processing operations, including processing payments, reconciling accounts, and ensuring compliance with regulatory requirements and industry standards;
• Investigate payment-related discrepancies, chargebacks, and disputes, working collaboratively with internal teams and external stakeholders to resolve issues efficiently;
• Communicate findings and recommendations to team leaders;
• Work closely with the Customer Service teams to address payment-related issues and resolve customer inquiries in a timely manner;
• Stay up to date on regulatory requirements and industry best practices related to payments and fraud prevention, ensuring compliance with relevant regulations and guidelines;
• Monitor systems and automation performance;
• Liaise with external payment service providers and financial institutions to optimize payment processes and mitigate risks;
• Collaborate with Technology teams to continuously improve existing processes.

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