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  • Card Risk Prevention Specialist - São Paulo - Jeeves

    Jeeves
    Jeeves São Paulo

    há 6 dias

    Default job background
    Descrição

    Job Title

    Payments Risk Prevention Specialist

    We are seeking a motivated and ambitious individual to join our Payments Team in managing risk prevention for our card and payments operations. This role will be responsible for ensuring Jeeves operates under the best practices in fraud prevention while providing an excellent experience for our users.

    About Us

    Jeeves is a groundbreaking financial operating system built for global businesses, offering corporate cards, cross-border payments, and spend management software within a unified platform. With a presence across 20+ countries, including Brazil, Canada, Colombia, Mexico, the United Kingdom, Europe, and the United States, we serve over 5,000 clients worldwide, ranging from venture-backed startups to SMBs.

    Mission and Recognition

    Our mission is to empower businesses with efficient and cost-effective financial solutions globally. We have been recognized as one of The Information's 50 Most Promising Startups in 2023, a Y Combinator Top Company 2021-2023, and won 'Fintech of the Year' at the European Fintech Awards.

    Career Growth and Opportunities

    Since graduating from Y Combinator in 2020, we have successfully raised over $380 million and are backed by top world-class investors. As a remote-first, global organization, we are committed to building a diverse team that mirrors the companies we serve.

    Key Responsibilities

    • Structure strategy for fraud prevention, detection, remediation, and repression
    • Manage processes, policies, technologies, and controls to minimize losses
    • Collaborate with partners and providers to leverage best technologies and operational processes
    • Develop the risk prevention area into a business partner, aiming to enable secure solutions
    • Manage Jeeves' fraud prevention tools, configuring rules, and monitoring them on a regular basis
    • Work with the business team and issuer processor to define authorization rules
    • Handle fraud alerts and provide guidance on chargeback issues
    • Understand all card-related processes to identify and mitigate risks
    • Structure and document new processes

    Requirements

    • 7+ years of experience working with risk prevention for cards
    • International professional experience
    • Experience creating and improving processes and documentation
    • Fluent in English (our primary language of internal communication)
    • Intermediate Spanish or Portuguese, as this position will manage different LAC countries
    • Able to pivot quickly in a changing environment
    • Collaborative and team-oriented

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