Regional Education Specialist - São Paulo, Brasil - Intuitive Surgical

Descrição

Job Description

Primary Function of the Position:

The Regional Education Specialist will report directly to the Training Manager or Director for their region. The Regional Education Specialist will deliver da Vinci technology training and facilitate surgeon-led training for Physicians and OR care teams from a variety of surgical specialties. The Regional Education Specialist will be involved in the development, continuous improvement, and support of Customer Training educational initiatives and programs.

Essential Job Duties

• Conduct da Vinci Surgical System training programs for surgical teams at designated training centers and remote centers.
• Lead and support Specialized training programs and academic society events. This includes supporting the needs of the surgeon educators and course participants.
• Work with the Training team in a creative, dependable, and flexible manner to improve existing training programs.
• Lead simulation sessions with customers as they prepare for training or to refresh skills prior to cases, as needed.
• Facilitate virtual courses including preparation of educators and training centers to assure technical requirements ensure high quality programs.
• Act as the regional expert for all Customer Training programs and resources.
• Assist offsite program manager with prioritization of regional training requests.
• Collaborate with academic program managers and other internal stakeholders to support and scale regional training programs designed to educate and support customers' development of da Vinci System technology skills.
• Support hospital educators in the field by delivering technical training materials and assessing educators' robotic skills.
• Support da Vinci Surgical System troubleshooting and maintenance at the training center.
• Manage training center logistics, inventory, and training calendars as necessary.
• Maintain all capital equipment, including but not limited to, the cleaning and sterilization of instruments and accessories as necessary.
• Support positive relationships between external training center personnel and ISI management.
• Contribute to the organization's quarterly goal achievements.
• Capture workflow metrics and surveys to gather data and measure program effectiveness.
• Support administrative tasks and projects for the Customer Training leadership teams