Technical Support Agent - Curitiba
há 1 mês

Job summary
We're hiring a Technical Support Agent to help distributors get fast, effective support as they scale on Canals. You'll troubleshoot technical issues, guide users through our tools, and collaborate with Product, Engineering,Customer Success to ensure a seamless customer experience.
Responsibilities
- Respond to customer inquiries via live chat and email,
- Troubleshoot product and integration issues,
- Use Postman to test API endpoints and SQL to run basic queries for debugging or validation.
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