Customer Support Specialist - Supply Chain Solutions - Maringá - beBeeSupplyChainExpert

    beBeeSupplyChainExpert
    beBeeSupplyChainExpert Maringá

    há 1 semana

    Título do emprego: IT Service Desk

    Descrição

    Job Description:

    We are seeking a skilled professional to provide frontline support via phone and ticketing systems to resolve software-related issues. The successful candidate will be responsible for gathering key details, assessing and triaging cases, maintaining accurate documentation, ensuring timely responses and resolutions in line with defined service level agreements (SLAs), collaborating with internal teams, vendors, and partners to drive case resolution.

    Main Responsibilities:

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Maringá