technical supply chain support specialist - Palmas - beBeeSoftwareSupport

    beBeeSoftwareSupport
    beBeeSoftwareSupport Palmas

    há 1 semana

    Título do emprego: IT Service Desk

    Descrição

    Role Overview


    We are seeking a skilled professional to provide frontline technical support and drive case resolution in our supply chain software environment.



    About the Role:



    • This is a customer-facing role requiring excellent verbal and written communication skills, as well as empathy, active listening, and emotional intelligence.



    The ideal candidate will possess 3 years of technical customer support experience with expertise in supply chain software solutions such as warehouse management systems or order/inventory management systems. They should also have knowledge of database (SQL/Oracle) queries and stored procedures, operating systems, RF hardware, labeling software (e.g., Bartender), voice solutions (e.g., Honeywell), and ServiceNow or similar ticketing systems.



    Responsibilities:

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