- Advanced to Fluent English (Global Team)
- Strong SAP Customer Service (CS) expertise with support experience and preferably implementation, rollout experience
- Strong SAP technical, configuration, and business area knowledge in CS module
- Knowledge of serial number master setup, tracking and integration with SD, MM and FI modules for reporting
- Knowledge of equipment master setup, tracking and integration with SD and FI modules for reporting
- Knowledge of service notification and integration with other processes
- Knowledge of material issues and postings
- Knowledge of EDI and IDOC processing
- Worked or has good knowledge in order management SD process specifically on master data, basic functions, pricing, material determination, output control, sales documents, item categories, schedule line categories, delivery documents, billing documents, contracts, account determination and partner determination
- Knowledge of repairs processing and goods receipt. Integration with SAP sales order processing and finance aspects to track costs of repair, details of repair and final invoice to customer
- Knowledge of field service processing and advance shipment. Integration with SAP sales order processing and finance aspects to track costs of repair, details of repair and final invoice to customer
- Knowledge of replacement processing including scrap and refurbishment processing
- Knowledge of service work orders and integration throughout repairs process
- Understanding & experience in integration of CS with SD, MM (material management), LE (logistics execution) & FI (financial accounting) modules.
- Strong experience in diagnosing, analyzing, and solving incidents
- Good communication, documentation and unit testing skills
- Knowledge of SAP SD and basic debugging will be an additional advantageWhat can you expect from us?
- Professional development and constant evolution of your skills, always in line with your interests.
- Opportunities to work outside Brazil
- A collaborative, diverse and innovative environment that encourages teamwork.
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SAP CS Consultant - São Paulo, Brasil - Tata Consultancy Services
Descrição
Come to one of the biggest IT Services companies in the world Here you can transform your careerWhy to join TCS? Here at TCS we believe that people make the difference, that's why we live a culture of unlimited learning full of opportunities for improvement and mutual development.
The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.We are looking for SAP CS Consultant who wants to learn and transform his career.
Ideal if you have:
What do we offer?TCS Benefits – Brazil:
Health insuranceDental PlanLife insuranceTransportation vouchersMeal/Food VoucherChildcare assistanceGympassTCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associatesPartnership with SESCReimbursement of CertificationsFree TCS Learning Portal – Online courses and live trainingInternational experience opportunityDiscount Partnership with Universities and Language SchoolsBring Your Buddy – By referring people you become eligible to receive a bonus for each hireTCS Gems – Recognition for performanceXcelerate – Free Mentoring Career PlatformAt TATA Consultancy Services we promote an inclusive culture, we always work for equity.
This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer#Buildingonbelief
