Head of Sales - Brazil - Umbrella BPO

    Umbrella BPO
    Umbrella BPO Brazil

    há 1 semana

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    Descrição

    Head of Sales

    Location: Remote
    Company: Umbrella BPO

    We are seeking an experienced Head of Sales to lead our sales strategy and drive growth. The successful candidate will work closely with our leadership team to understand the needs of our clients, develop strategic plans, and ensure the delivery of our services.

    Key Responsibilities:

    1. Client Relationship Management:
      • Buildd maintain strong relationships with clients to drive sales and business growth.
    2. Sales and Business Development:
      • Develop a comprehensive sales strategy that identifies and pursues new business opportunities.
      • Identify, pursue, and close sales deals by negotiating contracts and developing proposals for potential clients.
    3. Strategic Planning:
      • Create detailed business plans to achieve sales targets and quotas by analyzing market trends and competitor activities.
      • Build processes and funnels to reach out, onboard, activate, and expand clients.
    4. Project Management:
      • Oversee the delivery of services to ensure client satisfaction and coordinate with internal teams to meet project deadlines and expectations.
    5. Reporting and Analysis:
      • Provide regular reports on sales activities and performance to other leadership team members.
      • Use CRM software to track and manage client interactions and sales data.
    6. Collaboration:
      • Work closely with the marketing team to align on lead generation strategies and collaborate with other departments to ensure seamless service delivery.
    7. Adaptability:
      • Be able to adapt and adjust to the changing needs of the business.

    Qualifications:

    • Professional English fluency and experience building successful sales strategies for BPO/Outsourcing companies.
    • Strong analytical and quantitative skills with the ability to use hard data and metrics to drive actions.
    • Minimum 7 years of relevant sales experience in the outsourcing market, including management of SDR and AE functions and a track record of exceeding quota.
    • Proficiency in customer relationship management (CRM) software and strong verbal and written communication skills.
    • Ability to build and maintain relationships with clients and knowledge of sales techniques and strategies.
    • Strong problem-solving and negotiation skills, time management, and organizational skills.
    • Ability to work independently and as part of a team with flexibility and adaptability to change.
    • Bachelor's Degree (Nice to have).

    What We Provide:

    • Full-time employment (40 hours a week) with remote work options.
    • Competitive salary compensation based on experience.
    • Training and growth opportunities provided by Umbrella BPO and outside entities.
    • Ability to grow your career and determine your next move at Umbrella BPO.

    Why Umbrella BPO?

    Umbrella is a mission-driven company that helps businesses succeed by building scalable teams. We offer above-average compensation and benefits, a culture that values inclusion, belonging, and opportunities for professional growth.

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Head of sales